CB Properties operates a Memphis rental management and investment business; BBB identifies the matching business as C B Property Management.
CB Properties
Memphis, TN
Independent review, not an endorsement or guarantee. · What verification means
ID: KV-2026-10064 · Valid through 2026-12-31
CB Properties is a Memphis residential rental management and real estate investment business led by Alex and Benolyn Craig. Its published history dates the CB Properties brand to 2010. It advertises leasing, rent collection, maintenance coordination, inspections, owner reporting, acquisitions and sales for rental investors.
Company Overview
Verified is the user-authorized Key Verified editorial designation for this researched profile. Public sources support the company's published identity, Memphis office and advertised services. Active government licensing, current state registration and business insurance were not independently confirmed. This designation does not certify compliance or service performance.
Verification Findings
The company publishes its office at 1060 Brookfield Road, Memphis, TN 38119.
Published contacts are (901) 620-6787, service@cbpropertiesmemphis.com and the investor hotline (901) 410-5452.
The company dates the CB Properties brand to 2010, following a 2009 predecessor operation.
The official team page identifies Alex Craig and Benolyn Craig as principal owners, with Benolyn also identified as broker.
The company says it became an independent brokerage in 2017.
The homepage reports 910 properties under management.
The homepage reports 1,601 closed real estate transactions and 85 properties owned by company ownership.
The resident qualifications page distinguishes single-family homes and multifamily units.
Advertised services include rental marketing, placement, rent collection, maintenance, inspections and eviction coordination.
The company describes coordinating keys, leases, deposits, statements and resident details when transferring from another manager.
The company advertises inspections, photographs, videos and rent-ready estimates after residents move out.
The company advertises listing syndication, leasing staff and self-showing access, with marketing starting at resident notice.
Published qualifications include credit, background and rental-history checks, with payer income of 3.5 times rent.
The company publishes a non-refundable $55 application fee per adult applicant.
The qualifications page publishes a non-refundable reservation fee up to 1.5 times rent and a $175 administration fee.
The qualifications page lists a minimum 24-month single-family lease and says 12-month multifamily leases may be considered.
The management FAQ publishes a 10% monthly management fee and an 80% lease-up fee.
The management FAQ says most repairs are outsourced, except some rent-ready work.
The company advertises original vendor invoices and before-and-after repair photographs through its owner portal.
The company advertises optional inspections at least twice yearly, with photographs and owner reports.
The company advertises itemized monthly statements and access to original vendor invoices.
The management FAQ says ACH owner payments are initiated on the fifth of the following month.
The website links resident and client portals using AppFolio.
Advertised investor services include property acquisition and sales, turnkey and BRRRR opportunities, renovation support and transaction coordination.
The team page lists leasing, resident relations, maintenance, project management, inspections, accounting and acquisition roles.
BBB lists an A+ rating and accreditation since March 1, 2025.
Services & Company Information
Services
- Eviction coordination
- Maintenance coordination
- Property inspections
- Rent collection
- Tenant screening
Property Types
- Single-family homes
Management Types
- Tenant placement
Important Notice
What Verification Means and What It Doesn't
Key Verified reviews publicly available information and other relevant sources to assess whether a property management company meets our published verification criteria.
Verification does not mean that Key Verified endorses, guarantees, or recommends a company or its services. It does not guarantee performance, pricing, financial results, tenant outcomes, or the quality of future services.
A verified profile reflects information reviewed as of the stated verification date. Company information and circumstances can change, so users should independently evaluate a company before making a hiring or investment decision.